Zoom Help & Resources

  • VCU ZOOM SUPPORT:

Reach out to us for assistance at zoom@vcu.edu or schedule a half-hour or hour-long virtual help session in our online appointment book.

  • VCU IT SUPPORT (RAMS CENTRAL):

Enter a help ticket to report Zoom issues and receive timely assistance.

  • VCU IT KNOWLEDGE BASE:

Find troubleshooting tips and VCU-specific solutions to frequently asked Zoom questions in the VCU IT Knowledge Base, where new articles are being added all the time.

  • ZOOM KNOWLEDGE BASE:

Visit Zoom.com's comprehensive knowledge base with articles and videos explaining the many features and functions of the application. 

  • VCU ZOOM BLOG:

The VCU Zoom Blog is regularly updated with information about new and upcoming features, changes to university policies, tips and tricks, and more.